GEMS Access© is the mobile-enabled version of GEMS©, KEYPR’s Guest Experience Management System. This app allows hotel staff and management to easily manage guest requests remotely, manage appropriate resources efficiently, and receive alerts and escalations immediately thereby ensuring guest satisfaction and increased return on investment.
Feature Set:
• Business app supporting real-time hotel operations
• Enables viewing and updating of guest requests and work orders
• Allows creation of work orders
• Integrated with GEMS, KEYPR’s Guest Experience Management System
• Integrated with KEYPR’s In-room Tablet, Guest App and Keyless Entry system